Please read these terms carefully before engaging Diamond TechSoft for any services or using our website. By proceeding, you agree to be bound by these terms.
By accessing our website (www.diamondtechsoft.com) or engaging Diamond TechSoft ("Company," "we," "us") for any services, you ("Client," "you") agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.
If you are entering into these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
Diamond TechSoft provides custom software development services including, but not limited to:
All service engagements are governed by these Terms alongside any signed Statement of Work, Proposal, or Service Agreement specific to your project.
To enable Diamond TechSoft to deliver services effectively, the Client agrees to:
Delays caused by failure to meet Client obligations may result in timeline adjustments and additional charges at our standard rates.
Unless otherwise agreed in writing, payment terms are as follows:
Invoices not paid within 15 days of the due date may be subject to a late fee of 2% per month on the outstanding balance. We reserve the right to pause work on active projects until outstanding invoices are settled.
Any invoice disputes must be raised in writing within 7 days of receipt. Undisputed portions of an invoice remain due within the standard payment period.
Upon receipt of full payment for a project, Diamond TechSoft assigns to the Client all intellectual property rights in the custom code, designs, and content created specifically for that project ("Deliverables"), subject to the exceptions below.
Diamond TechSoft retains ownership of:
Third-party components (e.g., open-source libraries, CMS platforms, licensed fonts) are subject to their respective licenses. We will identify any material third-party licensing requirements in the project proposal.
Unless otherwise agreed, Diamond TechSoft reserves the right to reference completed projects in our portfolio, case studies, and marketing materials. We will not disclose confidential business information in any such reference.
Both parties agree to keep confidential all non-public information disclosed by the other party in connection with a project ("Confidential Information"). This obligation continues for 3 years after project completion.
Confidential Information does not include information that is publicly available, independently developed, or required to be disclosed by law.
We are happy to sign a mutual Non-Disclosure Agreement (NDA) before project discussions if required. Please request this when making your initial enquiry.
Diamond TechSoft warrants that:
All projects include a 30-day post-launch warranty period during which we will fix defects in delivered functionality at no additional cost. This warranty does not cover new feature requests, changes to specifications, third-party platform issues, or issues arising from Client modifications.
Except as expressly stated, services are provided "as is" and we disclaim all other warranties to the extent permitted by applicable law.
To the maximum extent permitted by applicable law:
Either party may terminate a project engagement with 14 days' written notice. Upon termination:
These Terms are governed by the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra, India.
For international clients, we are open to agreeing alternative governing law provisions in the project contract where appropriate.
By using our website, you agree not to:
We reserve the right to block access to the website for users who violate these terms.
For any questions about these Terms of Service, please contact us:
Email: info@diamondtechsoft.com
Subject line: "Terms of Service Enquiry"
Address: Pune, Maharashtra, India