Last Updated: March 1, 2025 ยท Effective Date: March 1, 2025
1. Who We Are
Diamond TechSoft ("we," "us," or "our") is a software development company registered and operating in Pune, Maharashtra, India. We provide web development, mobile application development, ecommerce, cloud, and digital marketing services to clients globally.
Our website address is: www.diamondtechsoft.com
Our registered address: Pune, Maharashtra, India
Contact email: info@diamondtechsoft.com
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to enquiries: To contact you about your project request, provide quotes, and discuss requirements
- Service delivery: To communicate with you during and after project engagement
- Marketing communications: To send newsletters and updates (only with your consent, which you can withdraw at any time)
- Website improvement: To understand how visitors use our site and improve the user experience
- Legal compliance: To comply with applicable laws and regulations in India and other jurisdictions where required
- Fraud prevention: To detect and prevent spam, abuse, and fraudulent enquiries
We will never sell your personal data to third parties, use it for purposes incompatible with those stated above, or contact you without a legitimate basis for doing so.
4. How We Share Your Information
We do not sell, trade, or rent your personal data. We may share it in limited circumstances:
- Service providers: Trusted third-party vendors who help us operate (e.g., email delivery, web hosting, analytics). These parties are contractually obligated to protect your data.
- Legal requirements: If required by law, court order, or regulatory authority in India or internationally
- Business transfers: If Diamond TechSoft is acquired or merges with another company, your data may be transferred. We will notify you before this occurs.
- With your consent: In any other circumstances where you have given explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use:
- Essential cookies: Required for the website to function correctly (e.g., session management, form security)
- Analytics cookies: Help us understand visitor behaviour (e.g., Google Analytics). These are anonymised.
- Preference cookies: Remember your settings and preferences for future visits
You can control cookie behaviour through your browser settings. Disabling certain cookies may affect website functionality. We do not use advertising or tracking cookies that follow you across other websites.
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy:
- Contact form enquiries: 3 years from the date of submission, or until the associated project relationship concludes
- Newsletter subscribers: Until you unsubscribe or request deletion
- Job applications: 6 months if unsuccessful, or throughout employment if hired
- Analytics data: 26 months (Google Analytics default, anonymised)
After retention periods expire, data is securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- HTTPS/TLS encryption for all data in transit
- Encrypted database storage for sensitive fields
- Access controls limiting data access to authorised personnel only
- Regular security audits and vulnerability assessments
- Secure data disposal procedures
Despite these measures, no method of internet transmission or electronic storage is 100% secure. If you believe your data has been compromised, please contact us immediately at info@diamondtechsoft.com.
8. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a machine-readable format
- Objection: Object to processing of your data for marketing purposes
- Withdrawal of consent: Withdraw consent for newsletter communications at any time
To exercise any of these rights, email us at info@diamondtechsoft.com. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
10. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.
Your continued use of our website after changes take effect constitutes acceptance of the updated policy.